Privacy Policy – PROMOLECULES

Last Updated: 10-11-2025

This Privacy Policy explains how Promolecules (“Company”, “we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from our website. We comply with GDPR and CCPA standards to keep your information safe.

For any privacy-related questions, reach us at: privacy@promolecules.com

1. Who We Are

Registered Name: Promolecules®️. We ship internationally. This policy applies to all website users and customers.

2. Information We Collect

Personal Information:

  • Name, email, phone number
  • Billing/shipping address
  • Order details & inquiries

Automatically Collected:

  • IP address, browser, device info
  • Pages visited, time spent
  • Cookies & tracking data

3. How We Use Your Data

  • Process and deliver orders
  • Verify payments (Razorpay, PayPal, COD)
  • Provide customer support
  • Improve site performance
  • Send updates & promotions
  • Prevent fraud and comply with law

Note: We never sell your personal data.

4. Cookies & Tracking

We use cookies and analytics tools (Google & Meta) to improve website functionality, personalize experience, and measure performance. You can disable cookies in your browser settings anytime.

5. Payments & Sharing

Payments are securely processed by Razorpay, PayPal, or COD. We may share limited information with:

  • Shipping partner (DTDC)
  • Payment gateways
  • Analytics tools (Google, Meta)

All partners follow strict confidentiality and data protection rules.

6. Data Security

  • SSL encryption & firewall protection
  • Limited access and secure servers
  • Regular system monitoring

While we take strong precautions, no online system is 100% secure.

7. Your Rights

Under GDPR & CCPA, you can request to access, correct, delete, or restrict your data. You may also withdraw consent or opt out of data sharing.

To exercise your rights, contact: privacy@promolecules.com

8. Marketing & Communications

By providing your contact info, you agree to receive order updates, product launches, and promotional offers. You can unsubscribe anytime.

9. Children’s Privacy

Our website and products are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates & Contact

We may update this Privacy Policy occasionally. Continued use of our site means you accept these updates.

Contact us at: privacy@promolecules.com